Process for Reactivation of Inoperative/Dormant Accounts
Savings/Current Accounts are classified as Inoperative/Dormant, if there is no Customer Induced
Transaction (Financial or Non-Financial) or no KYC updation for last 2 Years.
Reactivation of Inoperative/Dormant Accounts-
Customers need to visit the Branch (Base) and submit-
Request for Activation of Inoperative/Dormant Account signed by Customers with details
like- Account Number, Account Name, Address, Mobile No./Email ID etc.
Copy of Officially Valid Documents to be submitted (Original Documents to be produced for
verification purpose).
Passport size latest Photo of customers.
In case of Non-Individual Accounts/Current Accounts, Valid Documents of Entity should be
submitted, in addition to request for activation of Inoperative/Dormant Account and Officially Valid Documents with Passport size photograph of Authorised Signatory/s.